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🌎 Global Operations
⭐ 20+ Years Experience
🏢 200+ Clients

Enterprise MSP Solutions That Scale

Managed solutions with AI woven into every process. Our specialist team is amplified by internal operational-support AIs, keeping your infrastructure secure, resilient and proactively monitored — a model widely adopted in the United States and trusted by companies worldwide.

0Managed Cloud Servers
0Daily Backups Executed
0% Uptime SLA

MSP Command Center

LIVE
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Threats Blocked
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Endpoint Devices
Internal Processing Load • Capacity Available for New Clients42%
Backup Healthy
Active Monitoring
Security Protected
Automation Running
🔒 Limited Time Offer

Complimentary Security Assessment

Remote evaluation of your infrastructure security, with an improvements report and opportunities to apply AI and automation to your processes.

1

Remote Analysis

Complete infrastructure evaluation, conducted 100% remotely with no disruption to operations.

2

Security Status

Baseline report of your current security posture with prioritized improvement opportunities.

3

AI & Automation

Recommendations on where to apply AI and automation to support staff and gain operational efficiency.

Full audits with on-site visits are part of our complete Security Audit service.

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AI + Expert Team

Enterprise MSP Solutions Powered by AI

Our entire internal operation is amplified by advanced AI, multiplying the capacity of a highly skilled team — delivering results up to 20× more efficient for our clients.

Backup & Disaster Recovery

Enterprise-grade BCDR with instant recovery, ransomware protection and complete data resilience.

  • Image-based backup with instant virtualization
  • AI-powered ransomware detection and recovery
  • Multi-cloud and hybrid architectures

Endpoint Management

Unified device management with proactive monitoring and automated patches.

  • Real-time monitoring with predictive analytics
  • Zero-touch automated updates
  • Secure remote access and control

Cybersecurity & EDR

Next-generation threat protection with AI and 24/7 SOC monitoring.

  • Advanced EDR with behavioral analysis
  • 24/7 SOC monitoring and incident response
  • Continuous vulnerability assessment

Penetration Testing

Comprehensive assessments with advanced methodologies and detailed remediation plan.

  • External and internal network testing
  • Web application security assessment
  • Phishing and social engineering simulations

Compliance Management

HIPAA, SOX, PCI-DSS, LGPD and other regulatory requirements with automated reporting.

  • Automated compliance monitoring and reporting
  • Risk assessment and remediation workflows
  • Audit preparation support

Microsoft 365 & Azure

Complete Microsoft ecosystem management including M365, Azure and hybrid cloud.

  • M365 deployment and security optimization
  • Azure management and scaling
  • Hybrid cloud architecture and integration

IT Automation

Intelligent workflows that streamline operations and enhance service delivery.

  • Workflow automation and orchestration
  • Self-healing infrastructure systems
  • Automated incident response

Physical Security & Access Control

Advanced security with ButterflyMX technology for access control and video monitoring.

  • Smart access control systems
  • HD video with cloud recording
  • Mobile-first visitor management

24/7 Expert Support

Round-the-clock bilingual technical support with proactive monitoring and rapid resolution.

  • 24/7 multilingual technical support
  • Proactive identification and resolution
  • Dedicated account management and consulting
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Why Upping Digital

Over a Decade Serving Enterprises

Serving organizations across the Americas with bilingual support and deep technical expertise.

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Years of Experience
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Clients Served
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Industries
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Uptime SLA

How We Work

A clear, transparent process focused on results.

1

Diagnosis

Complete evaluation of your infrastructure, risks and needs.

2

Strategy

Custom roadmap with priorities, timelines and KPIs.

3

Implementation

Execution with minimal disruption and continuous monitoring.

4

24/7 Operation

Monitoring, support and continuous service optimization.

Industry Expertise

Specialized Solutions by Industry

Proven experience in regulated and critical sectors.

HIPAA

Healthcare & Medical

HIPAA-compliant infrastructure with advanced patient data protection.

Patient Data SecurityCompliance MonitoringComunicações seguras
SOX

Financial Services

Bank-grade security with SOX compliance and real-time transaction monitoring.

Segurança de transaçõesFraud DetectionRegulatory Compliance
IoT

Manufacturing & Industrial

Industrial IoT integration, OT security and smart factory automation.

Industrial IoTOT SecurityPredictive Analytics
PCI-DSS

Retail & E-commerce

PCI-DSS payment processing and omnichannel platforms.

Payment SecurityInventory ManagementCustomer Analytics
FERPA

Education & Research

Compliant academic information systems and campus networks.

Student Data ProtectionResearch SecurityCampus Networks
Testimonials

What Our Clients Say

Companies that have entrusted their IT operations to us.

★★★★★

"Migrating to Upping Digital was the best decision we made. In 6 months we reduced IT incidents by 73% and the bilingual support makes a huge difference for our team."

RM
Ricardo Marques
CTO, Financial Services
★★★★★

"Fast response, extremely technical and proactive team. Their 24/7 monitoring has prevented three critical incidents just this year. I recommend without hesitation."

AS
Ana Silva
IT Director, Healthcare
★★★★★

"We achieved LGPD and SOC 2 compliance in record time. Their strategic consulting goes far beyond traditional technical support."

CO
Carlos Oliveira
CEO, Manufacturing

Powered by Industry Leaders

Strategic partnerships with the world's leading technology vendors.

Frequently Asked Questions

Everything You Need to Know

Answers to the most common questions about our services.

A Managed Service Provider (MSP) is a partner that proactively manages your entire IT infrastructure. Benefits include predictable costs, advanced security, 24/7 expert support, regulatory compliance and freeing your internal team to focus on strategic initiatives instead of firefighting.
Yes. We offer full support in English, Portuguese and Spanish with native-speaking staff. We serve companies across Latin America with expertise in LGPD, local regulations and time zones compatible with your operation.
After signing the contract, basic onboarding takes 5–10 business days. For full implementations with migrations and new integrations, we plan between 30 and 60 days with a detailed plan and minimal disruption.
We work with a fixed monthly fee per endpoint/user — no surprises. After the free assessment, we present a tailored proposal based on scope, SLA and industry. Most clients save 30–50% compared to equivalent in-house teams.
We implement defense in depth: advanced EDR, 24/7 SOC, immutable backups, end-to-end encryption, mandatory MFA, network segmentation and ongoing training. We are SOC 2 and ISO 27001 certified and follow NIST and CIS frameworks.
We offer flexible contracts. After the initial term (typically 12 months), the contract becomes month-to-month with 60-day notice. We guarantee full data export and transition support — no vendor lock-in.
Get In Touch

Ready to Transform Your Infrastructure?

Talk to our experts and design a solution that scales with your business.

Direct Line

Speak with our experts — service in EN, PT and ES.

+1 352 667 2042 International +55 11 91086 7055 Brazil
Available Now

Schedule Consultation

Free 30-min strategy session with our IT & AI architects.

  • No commitment
  • 100% remote
  • Personalized report
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WhatsApp

Instant messaging support — the fastest way to reach us.

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Premium Plan — Response in Minutes

Premium plan subscribers receive top priority

PREMIUM PLAN
MinutesResponse Time
🔄
Full RecoveryOf entire environments
👨‍💻
Senior EngineersDedicated Team
Includes high-priority emergency response For clients with active premium contracts